B&O Play software not working right

[KylanHarmon]

Cant seem to uncheck the B&O Play option and its not working right! 👎

🤔

[asmita6658]

Hi @KylanHarmon

Welcome to the HP Support Community. 

Try these steps -

Also, try updating the computer using these steps -

1) In Windows, search for and open Device Manager.

2) Double-click Sound, video and game controllers.

3) Right click on the Audio drivers and click on uninstall.

4) Restart the computer.

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer.  

Hope this helps! Keep me posted. 

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Have a great day!