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MOCOTECH
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Bang and Olufsen Sound base not working

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HP Envy Elite

My Bang and Olufsen Sound base is not working. When I scorll the mouse over my volume icon it says "No Audio Output Device is installed." I've tried doing an update on my Device Manager>sound, video and game controllers>Intell(R) Display Audio & >NVIDIA Virtual Audio Device (Wave Extensible) (WDM), I selected "Search Automatically," but it just brings me to a page saying "The best drivers for your device are already installed."

 

I need my sound back 😞

 

Any help would be much appreciated!!! 

 

HP Bang and Olufsen trouble shoot.JPG

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Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

See if this recent document from HP is of help to you...

 

https://support.hp.com/us-en/document/c06166393

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