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likebooks
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Message 1 of 2
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Bang and Olufsen crackling speakers

HP Recommended
Hp envy 750-110
Microsoft Windows 10 (64-bit)

My speakers make this horrible crackling noise.  How do I get rid of the Bang Olufen sound card?  I want to change out the card I think b/c none of the fixes offered online have worked.  

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Jeet_singh
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Message 2 of 2
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Hi @likebooks,

 

Thank you for posting on HP Forums, 
Jeet_Singh is at your service. 

 

 I see from the post that you are having an issue with crackling noise from the speakers. Don't worry as I have a few steps to help you get through this concern,

 

I would recommend you to uninstall the audio driver from device manager, delete the driver when prompted during uninstallation. 

Restart the computer and run HP Support Assistant to make sure all the drivers are updated. Click here to know more. 

To test the audio, please boot the computer to system diagnostics by tapping ESC or F2 on startup and run an audio test. Please refer to this article for assistance. 

If the test fails, I would suggest you contact our HP phone support for further assistance.

 

If the test passes, I would suggest you try to update the Bios, Chipset drivers and Audio drivers on your PC from our HP Support website, using this link.

 

Let me know if this helped. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

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