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HP Recommended

I lost Beats Audio once my pc was updated, i didnt know this happened until i tried using my headphones. anyone know how to get back?   i did go to hp support and cannot find the driver. thank you in advance

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer, would be to see if this W10 IDT audio driver for desktop PC's works for your model.

 

Restart the PC after installing the driver...

 

6.10.6504.0     July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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