Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎04-02-2017
Message 1 of 2 (264 Views)

Beats audio interfering with VOIP calls

Product Name: HP all-in-one Desktop

When I use my HP All-in-one desktop to make voice calls on Rynga (VOIP provider) the users on the other side hear their own voices (reflecting). It happened when we used our headsets, so we disconnected our headsets, but still they say they hear their own voices.

We want to speak through the headset mike but hear the output through our desktop speakers, please help.

grateful if the reply is sent (orcc) to my personal email address too.

thank you

regards

MaSri

 

Reply
0 Kudos
HP Support Agent
Posts: 4,532
Member Since: ‎07-19-2016
Message 2 of 2 (231 Views)

Re: Beats audio interfering with VOIP calls

Hi @MaSri

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I reviewed your post and understand that you want to use the headphone mic and desktop speakers to make VOIP calls.

 

Don’t worry, I’d love to help!

 

Follow below steps to make the headset mic as default.

  1. Click Start, and then click Control Panel.
  2. Click Hardware and Sounds, and then click Managing audio devices.

A Sound window opens.

  1. Click the Recording tab.
  2. Select the headset microphone as default device.
  3. In the playback tab make sure the desktop speakers are selected as default device.

Let me know how it goes.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Good day! Take care Smiley Happy

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation