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HP ENVY 20-d003la Touch All-in-One Desktop PC

Buscar dispositivo de salida de audio instalado en HP ENVY TouchSmart 20-d003la

1 REPLY 1
HP Recommended

If you are running W10 on your PC, see if installing the W10 IDT audio driver from a newer model All in One PC gets the sound to work again.

 

Restart the PC after installing the driver.

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

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