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HP Recommended
Microsoft Windows 10 (64-bit)

My external speaker do not work.  I would lik

2 REPLIES 2
HP Recommended

@Billy110 

 

Machine has

 

  • PCI Express x16 (Gen 3.0): 1
  • PCI Express x1 (Gen 2.0): 3
  • PCI Express half-length minicard: 1

At least one free. Yes, you can add a sound card to your machine. There are many around, for example 

 

            SHINESTAR PCIe Sound Card on Amazon 

 

Regards.

BH
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HP Recommended

Hello @Billy110  @banhien 
sorry to intervene, but if it helps
If the speakers do not work or no longer, it may be a driver defect!
A windows update can cause the audio to malfunction!
Try in order to download then install

 

https://support.hp.com/my-en/document/c03812357
sp71717.exe audio 
If does not work try with HP support

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

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