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‎01-21-2019 12:59 PM

HP Recommended
Product: Pavilion 21

Cannot burn a music CD. When I insert a blank disc, it tells me to go to file and burn cd, but when it comes up to burn a CD, I make the selection and it says to insert a blank disc, which I already did!!

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1 REPLY 1

‎01-21-2019 03:20 PM

HP Recommended

In order to receive better help, it would be advisable to at least state the Windows version and the steps you are going thru to try to burn a music CD.  Assume you have audio files that you wish to put on a music CD, what form of files (MP3, Wave ) are they and what steps and software are you using? Etc.


I'm not an HP employee.
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