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‎12-31-2018 01:49 AM

HP Recommended
Product: HP Pavilion p6404y
Operating System: Microsoft Windows 7 (32-bit)

So i connected a bluetooth headset today and the media doesnt play through it. The device manager doesnt show any unknown devices i can also see my headset in Control Panel>Hardware and Sound>Devices and Printers.Clicking the volume button in system tray shows the levels playing the media through "Realtek digital output". I also tried changing it in Sound>Playback devices but the headset is not shown there while "show disabled devices" is checked. Any help would be appreciated please, Thanks in advance and sorry for my bad grammar. 

3 REPLIES 3

‎12-31-2018 02:06 PM

HP Recommended

@Benny_

 

Your machines does NOT have Bluetooth at all. Its specs

 

     https://support.hp.com/au-en/document/c02053862

 

If you wish  please buy a BT dongle, for example 

 

  http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au

There are many brands and models around, cheaper too.

 

Regards.

BH
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‎12-31-2018 02:16 PM

HP Recommended

Sorry i forgot to mention that i am already using a Bluetooth dongle nd drivers are also installed for the device.

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‎01-01-2019 09:21 AM

HP Recommended

Please give a reply.

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