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Disorted sound in Earbuds

HP Recommended
Stream notebook 13
Microsoft Windows 10 (64-bit)

My speakers work fine, but whenever I plug in earbuds the sound gets quieter and odd. This is obviously not a problem with the earbuds themselves because this has happened with 3 seperate pairs of earbuds. When I listen to music, I can hear only the background vocals and only and it seems to have a certain echo.

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Message 2 of 2
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HP Recommended

Hi @hecc,


Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 


I went through the details, and I see that you've tried most of the troubleshooting steps. Kudos to you for that. 🙂


Follow this link and try the steps in the given order. 😉


Let me know how that pans out.

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 😉

I am an HP Employee

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