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‎09-01-2016 10:15 AM

HP Recommended
Product: envy 23-d101el
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

After restoring my pc to start settings, i re-install SO windows 10 ( The last -anniversary version - )... what's the result ? = NO AUDIO ... The PC was bought in August 2013, and HP has checked for compatibility computers  selled AFTER August 2013 , and on the site there are NO updated  audio drivers to windows 10 !

How can I do?

thankyouverymuch!!!!!

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-02-2016 04:58 PM

HP Recommended

i solved the problem downloading this:

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

 

From this:

http://h30434.www3.hp.com/t5/Desktop-Audio/Audio-Problems/td-p/5741809

thankyou @paul_tikkanen

View solution in original post

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3 REPLIES 3

‎09-01-2016 10:24 AM

HP Recommended

@SEnvy23

 

Try this one.

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64878.exe

 

REO

Was this reply helpful? Yes No

‎09-01-2016 05:06 PM

HP Recommended

sorry but this is not the solution...i start the installation but an erro occured:

"il sistema non soddisfa i requisiti minimi di sistema operativo previsti per questo aggiornamento. L'aggiornamento è stato annullato (9998)"

"The system does not meet the minimum operating system requirements for this update . The update was canceled ( 9998) "

Was this reply helpful? Yes No

‎09-02-2016 04:58 PM

HP Recommended

i solved the problem downloading this:

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

 

From this:

http://h30434.www3.hp.com/t5/Desktop-Audio/Audio-Problems/td-p/5741809

thankyou @paul_tikkanen

Was this reply helpful? Yes No
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