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pareysen
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Envy 23-o014 Beatsound

HP Recommended
Envy 23-o014
Microsoft Windows 10 (64-bit)

When this computer is upgraded to Windows 10, the Beatsaudio that was built in becomes incompatible. I beleive I have found the solution.

 

Go to the Realtec website and find under drivers the following driver named:

Read the memo 'Read Me' pdf

0008-Win7_Win81_Win10_R282.exe or the same in a zip file.

Down load the above driver to your Downloads

 

Go to the Divice Manager.

Select the Sound, video and game icon.

Delete the current Realtec Audio driver.

Run the downloaded driver as Administrator

If you get an incompatible error, install anyway

Wait till the troubleshooter checks your system

Reboot the computer

Try the audio.

If not sucessfully install, go back to the Realtec site and download the same in a zip file and start again.

 

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