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‎01-24-2019 07:54 PM - edited ‎01-24-2019 08:03 PM

HP Recommended
Product: HP Envy 700

When ever there is a Windows update my Beats Audio COntrol Panel disappears, I have successfully reintsalled it int he past but this time when I have tried to reinstall it the app opened and the EQ sliders moved but it did nothing to the actual audio sound. then I tried to reinstall the driver again and it stopped mid install with an error message that said the hardware does not support the software.

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‎01-24-2019 08:05 PM - edited ‎01-24-2019 08:06 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if installing this W10 IDT audio driver and restarting the PC, works for you...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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