• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-05-2015 12:40 PM

HP Recommended
Product: hp p7-1287c
Operating System: Microsoft Windows 7 (64-bit)

I had a GeForce GT 220 Vido card in my HP p7-127c desktop. I changed it out with the GeForce GTX 750, I followed all the instructions very carefully I know I had it installed right but when I started my computer the first screen came up then froze and I can't get to the start menu.

I'm stuck and don't know what to do next. I'm hoping that somebody out there that has an answer or can give me some advice.

Thank you in advance

bbw73

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-05-2015 01:11 PM - edited ‎07-05-2015 01:14 PM

HP Recommended

Hi,

 

Unless your PC has a HP version 8 BIOS then the NVIDIA GTX 7xx and 9xx models will not work with some exceptions.

 

Return the graphics card.

 

The best available graphics card would be the NVIDIA GTX 660 and matched it with a 500-600 watt power supply.

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎07-05-2015 01:11 PM - edited ‎07-05-2015 01:14 PM

HP Recommended

Hi,

 

Unless your PC has a HP version 8 BIOS then the NVIDIA GTX 7xx and 9xx models will not work with some exceptions.

 

Return the graphics card.

 

The best available graphics card would be the NVIDIA GTX 660 and matched it with a 500-600 watt power supply.

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
Was this reply helpful? Yes No

‎07-29-2016 07:57 PM

HP Recommended

So I'm guessing the BIOS listed here would be insufficient as it looks like a version 7 not 8?

 

 

IPISB-CH2 Motherboard BIOS Update

Email 64-bit details

 

7.12 Rev. A 3.0 MB Apr 21, 2013

Was this reply helpful? Yes No

‎08-03-2016 10:08 AM

HP Recommended

Thank you for helping me with this problum. I followed your advice and it worked.

Thank you very much.

Bob

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.