HEADSET AUDIO JACK NOT WORKING IN hp X360..BUT SPEAKER IS WORKING

[SC444]

hp envy  X360..headset jack not working..I tried everything to  troubleshoot..still not working..need an urgent solution

[Echo_Lake]

@SC444
Thank you for posting on the HP Support Community.

For better clarity and to assist you better I would require more information regarding this:

• Are you referring to the Audio port or headset audio jack? 
• Did you make any changes to the settings of your PC prior to the issue?

Keep me posted for further assistance.

[bryan18]

yes the r. front theres two and i tried setting h.phone as default, configure, etc. in settings

[asmita6658]

Hi @bryan18

To better assist you - 

1) May I have the exact model name of the computer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

2) What's the operating system installed on the computer? 

While you respond to that, try these steps - HP PCs - Resolving Headphones and Headset Problems (Windows 😎

Let me know. 
 

[lutherpaul]

headset audio jack

[asmita6658]

Hi @lutherpaul

Are you experiencing the same issue? Have you tried the above steps? 

Let me know.