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- HP Community
- Desktops
- Desktop Audio
- HP Elite 8300 CMT front audio combo jack not working

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09-24-2019 06:51 PM
Hi,
I'm going nuts.
I have a HP Elite 8300 CMT and I'm trying to get the front audio combo jack work (for a headset) with no luck. I had audio (happened once that I could make it work) but no mic. Definitely cannot make both work together.
I've tried to reinstall the audio driver 10 times, updated the BIOS, read 20 threads, still no idea how to make that work.
Many threads urged to install and use the Realtek HD Audio Manager but it won't come alive... it's there on my computer but can't make it show up so I can't even try that trick with that software (ticking the box) because it won't show up.
Some details that may help...
OS Name Microsoft Windows 10 Pro
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-BIGORQI
System Manufacturer Hewlett-Packard
System Model HP Compaq Elite 8300 CMT
System Type x64-based PC
System SKU QV993AV
Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Hewlett-Packard K01 v03.08, 4/10/2019
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Product 3396
BaseBoard Version Not Available
Platform Role Desktop
Thank you for all the hints that may lead me to use that **** front jack for my headset!