-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Audio
- HP cd sound murky

Create an account on the HP Community to personalize your profile and ask a question
02-25-2017 12:27 PM
I have high end speakers used to be a DJ and every time i listen to a cd from the CD drive the sound is distorted and murky.
I have tried everything i could played with the beat audio settings replace my cd rom with another one nothing seems to work.
Soundcard itself is good if i play any files from my hard drive or from youtube or anywhere else it sounds great only playing cd's is an issue ......
Solved! Go to Solution.
Accepted Solutions
02-25-2017 02:30 PM
While this may or may not be the problem but this is a good read.
http://h30434.www3.hp.com/t5/Notebook-Audio/HP-G62-CD-distortion-on-certain-discs/td-p/1319821
Similar problems and from many users from across the country. I found similar quirky CD playback that involved tracks from more than just Warner Bros discs, but that involved a laptop drive. You said the drive was replaced but was it replaced with the same make drive?
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
02-25-2017 02:30 PM
While this may or may not be the problem but this is a good read.
http://h30434.www3.hp.com/t5/Notebook-Audio/HP-G62-CD-distortion-on-certain-discs/td-p/1319821
Similar problems and from many users from across the country. I found similar quirky CD playback that involved tracks from more than just Warner Bros discs, but that involved a laptop drive. You said the drive was replaced but was it replaced with the same make drive?
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
02-25-2017 02:53 PM
Thanks for your reply. I took a random original cd that was kicking around and upon playing it i realized thaat my cd rom is fine, so the problem is that some of he cd's that distort are low budget burned copies from random places like Cuba and Dominican
At least now i know that there is nothing wrong with my player 🙂
02-25-2017 06:00 PM
Great news. Glad a solution was found.
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.