• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Envy H8-1503
Microsoft Windows 8.1 (64-bit)

I have high end speakers used to be a DJ and every time i listen to a cd from the CD drive the sound is distorted and murky.

I have tried everything i could played with the beat audio settings replace my cd rom with another one nothing seems to work.

Soundcard itself is good if i play any files from my hard drive or from youtube or anywhere else it sounds great only playing cd's is an issue ......

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

While this may or may not be the problem but this is a good read.

http://h30434.www3.hp.com/t5/Notebook-Audio/HP-G62-CD-distortion-on-certain-discs/td-p/1319821

Similar problems and from many users from across the country.  I found similar quirky CD playback that involved tracks from more than just Warner Bros discs, but that involved a laptop drive.  You said the drive was replaced but was it replaced with the same make drive?


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.

View solution in original post

3 REPLIES 3
HP Recommended

While this may or may not be the problem but this is a good read.

http://h30434.www3.hp.com/t5/Notebook-Audio/HP-G62-CD-distortion-on-certain-discs/td-p/1319821

Similar problems and from many users from across the country.  I found similar quirky CD playback that involved tracks from more than just Warner Bros discs, but that involved a laptop drive.  You said the drive was replaced but was it replaced with the same make drive?


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
HP Recommended

Thanks for your reply. I took a random original cd that was kicking around and upon playing it i realized thaat my cd rom is fine, so the problem is that some of he cd's that distort are low budget burned copies from random places like Cuba and Dominican

 

At least now i know that there is nothing wrong with my player 🙂

HP Recommended

Great news.  Glad a solution was found.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.