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Honor Student
Posts: 2
Member Since: ‎03-17-2017
Message 1 of 5 (281 Views)

Headphone jack broken in port

[ Edited ]
Product Name: HP Pavilion Desktop - 550-152n
Operating System: Microsoft Windows 10 (64-bit)

Hi. After some advice please. I have a broken headphone jack stuck in the desktop port. I need some advice on how to remove the broken jack or replace the port. If this is not possible how I can disable the headphone jack to restore external sound to the PC? Had a local chap look at it and said that the jack cannot be removed and to fix it would require a part that he cannot source as part of the motherboard? 

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Provost
Posts: 17,667
Member Since: ‎11-21-2008
Message 2 of 5 (260 Views)

Re: Headphone jack broken in port

@GG36, welcome to the forum.

 

Here is a video that will give you an option that sounds like it will work.  You will have to be extremely careful, but if you are it should be safe:

 

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

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Honor Student
Posts: 2
Member Since: ‎03-17-2017
Message 3 of 5 (255 Views)

Re: Headphone jack broken in port

[ Edited ]

Thanks old_geekster I may have to go for that as guessing there is no easy or less riskier way of removing it! Will give it a go tomorrow and let you know how I get on. Cheers.

Provost
Posts: 17,667
Member Since: ‎11-21-2008
Message 4 of 5 (248 Views)

Re: Headphone jack broken in port

You are welcome, @GG36.

 

I would give it a try if it were me.  I hope it works for you.  Good luck!

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen X; i7-6700K; 16 GB DDR4 2133; GTX 1070; 256 GB SSD M.2; Win 10 Home

HP Photosmart 7520 AIO


++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.
Honor Student
Posts: 1
Member Since: ‎03-23-2017
Message 5 of 5 (211 Views)

Re: Headphone jack broken in port

There is a tool, the GripStick, specifically designed to easily solve this problem without having to disassemble the device, use glue, drilling, or any other unsafe method. It also works for any mobile device, tablet, computer, or any other electronic equipment that has a 3.5mm headphone jack. The name of the tool is GripStick, and it was successfully funded via a Kickstarter campaign. Watch it in action here:

https://www.youtube.com/watch?v=Ii5OKvtNxe4

You can order one here:

http://nightek.com/

Finally a tool built specifically to easily remove a broken headphone plug from iPhone, iPad, Android phones, tablets, or any device for that matter. https://www.kickstarter.com/projects/nightek/gripstick-the-broken-headphone-plug-removal-tool http://nightek.com/ The GripStick is a tool that ...
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