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DaveJC
New member
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Message 1 of 2
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Headphone socket. No jack plug will click in home properly.

HP Recommended
HP All in One 22-co
Microsoft Windows 10 (64-bit)

Computer bought on 24/12/18 at Currys-PCWorld Chester, UK.

 

When pushing in a jack plug for headphones, there a seems to be a bit of give in the socket and the jack doesn't click in. It just feels loose in the socket leaving no connection between the headphones and computer.

 

Thanks in advance .

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@DaveJC

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and I understand your concerns

 

This is a Hardware issue. 

 

Since you recently purchased the Product you can get it replaced at the store.

 

If you need further assistance, please follow the instructions I sent in the private message to contact our Phone Support

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you 😊

KrazyToad
I Am An HP Employee

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