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‎05-29-2022 10:47 AM - last edited on ‎06-22-2022 02:57 PM by Moderator

HP Recommended
Product: 00342-21943-51162-AAOEM
Operating System: Microsoft Windows 11

Cannot bluetooth link my Phillips headphones TAT2236 to my PC please advise.  Thanks

Category:
3 REPLIES 3

‎05-29-2022 02:29 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Turn Bluetooth on in the laptop, then check the instructions for the headphones.  Many of them need certain buttons to be pressed to place them into "Pairing Mode".  Watch for them to pop up on your PC then click "Add".

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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‎05-29-2022 02:57 PM

HP Recommended

Thanks so much for answering, but that doesn't work.  Having read online may need an external device. Just deciding which to get!

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‎05-29-2022 10:45 PM

HP Recommended

Perhaps if you include the model number of your HP device, it would help us diagnose the problem.  The string of letters you typed mean nothing to us.

 

If the computer is running Windows 11, I cannot fathom it not having Bluetooth and requiring an external module!

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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