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Honor Student
Posts: 3
Member Since: ‎03-13-2017
Message 1 of 4 (295 Views)

Hp Envy 34c moniter has extreme speaker static and sometimes randomly goes into a black screen.

[ Edited ]
Product Name: Envy 34c
Operating System: Microsoft Windows 10 (64-bit)

This is probably the must annoying thing ever. Hp, I gotta say... I'm disappointed. Your website is buggy, your support is trash, and there are tons of problems with this monitor. First of all the problems, the speakers have this horrible static that happens somewhat randomly but increases with more volume. This renders them basically unusable when they do this and really drives me nuts. Because my naive ass thought that very little monitors had speakers, so I went with this one because of its identifiable speakers. Now, I realize my mistake, with all the problems following "I'm disappointed" and how I use this for gaming (Again my naive, stupid ass). The second problem is sometimes it just randomly goes to a black screen (the monitor is on) and I have to restart my PC to fix that. (Not sure if this is a monitor problem...) These issues drive me nuts and with the lack of support, it's even worse. Trust me, it's not a driver problem, so don't say that. I reinstalled the drivers 2 times. If anyone knows a fix to these issues please tell me, otherwise, I'm going to try and sell this to get a gaming monitor. Thanks for any help.

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HP Support Agent
Posts: 7,562
Member Since: ‎07-26-2016
Message 2 of 4 (265 Views)

Re: Hp Envy 34c moniter has extreme speaker static and sometimes randomly goes into a black screen.

Hi @toasterboaster,

 

Thank you for posting on the HP Support Forums,

I have brought your issue to the attention of an appropriate team within HP. 

 

They will contact you shortly and likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact. 

 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

 

If you wish to show appreciation for my efforts to help you out, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

Honor Student
Posts: 3
Member Since: ‎03-13-2017
Message 3 of 4 (259 Views)

Re: Hp Envy 34c moniter has extreme speaker static and sometimes randomly goes into a black screen.

Where would I get that message?

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Honor Student
Posts: 3
Member Since: ‎03-13-2017
Message 4 of 4 (257 Views)

Re: Hp Envy 34c moniter has extreme speaker static and sometimes randomly goes into a black screen.

Nevermind I know where.

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