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lrwolf
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I have hp s6500 wireless bluetooth speaker that shows no light for batter, but it is not working

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n5g10aa
Microsoft Windows 10 (32-bit)

s6500 wireless speaker from hp - turn switch button bottom but there is no lights on the front and is not showing bluetooth light whats is wrong

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Riddle_Decipher
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@lrwolf

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

As I understand hp s6500 wireless Bluetooth speaker isn't working,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you charge the speaker overnight or above 5-6hrs for a full charge?

Does the speaker work using the 3.5mmJack or the USB connection?

 

While you respond to that, I recommend you max out the charging,

When done it should work, if it doesn't, capture the lights on the speaker and Click here for more instructions.

 

Let me know if those steps worked for you,

If they did, that's awesome!

Give us some reinforcement by clicking the solution and kudos buttons,

That'll help us and others see that we've got the answers!

Good Luck

Riddle_Decipher
I am an HP Employee

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