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HP Recommended
HP TouchSmart 300
Microsoft Windows 7 (32-bit)

I have a windows 7 computer. I have no sound and have tried to troubleshoot the problem but cannot seem to do it. PLEASE help!

1 REPLY 1
HP Recommended

@cuteltlcookie

 

I reviewed your post and I understand that you are not getting any sound from the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

  • What was the last time the audio was working fine?
  • Have you made any changes on the computer?

 

Meanwhile, I recommend you follow the below steps and check if it helps.

 

- Launch Troubleshooting by typing and clicking “Troubleshooting” in Windows search.

- Click on "Playing Audio".

- Follow the on-screen instructions.

 

If you continue facing the issue, then install all the Windows updates (Including optional) and check.


Here is how it is done.

 

  1. Select the Start (Windows) button from the bottom-left corner.
  2. Go to settings (gear icon).
  3. Select the Update and Security icon.
  4. Choose Windows Update tab in the sidebar (Circular arrows)
  5. Select Check for updates. If there is an available update, it will begin downloading automatically.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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