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- HP Community
- Desktops
- Desktop Audio
- IDT Driver Issue

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10-17-2020 01:49 PM
So I factory resetted my Desktop and when I try to use my headset it doesn't pop up in the Sound output I tried to download the Driver but the issue is its for Windows 8 and I'm on Windows 10 I can't hear anything or talk with my mic.
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Accepted Solutions
10-17-2020 02:46 PM
Hi, @DevinR22
The driver you were provided is only good for HP notebook PC's with the IDT audio system.
This is the driver you need for HP desktops with the IDT audio system. Restart the PC after installing the driver.
10-17-2020 02:17 PM
Hope the following software/driver helps
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe
Regards.
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10-17-2020 02:46 PM
Hi, @DevinR22
The driver you were provided is only good for HP notebook PC's with the IDT audio system.
This is the driver you need for HP desktops with the IDT audio system. Restart the PC after installing the driver.