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HP Recommended
Pavilion 500-406
Microsoft Windows 10 (64-bit)

When I try to connect my headset into the front headphone port, my computer only recognizes it as a headphone. I can hear audio through it, but the microphone is not detected as one of the recording devices. I've searched around and a lot of people were able to solve it by designing the headphone as headset in the Realtek Audio Manager software. However, my computer doesn't have a Realtek Audio Driver, but an IDT High Definition Codec Audio Driver with DTS Audio Control Panel. I tried to see if there's any options like in the Realtek one to tell Windows that this is a headset instead, but no luck. Any help will do as I don't have a seperate microphone to use 😕

1 REPLY 1
HP Recommended

@auj 

 

I can't find your computer BUT it should be very close to the following machine

 

           https://support.hp.com/au-en/document/c04448312

 

It has 2 ports for headphone and microphone, not a single combo port therefore it won't pickup sound from headsets. You can use an adapter which is similar to the following one:

 

             Headset splitter adapter

 

Regards.

BH
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