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Keyboard volume controls

HP 8300 Elite
Microsoft Windows 10 (64-bit)

The KU-1469 keyboard's volume controls on F8 and F9 don't work. How come? I'm having to use the mouse. And I should mention that I'm a horticulturist and in no way tech savvy. The computer is a necessary evil! I know very little about them.

 

Thanks for the replies in advance. 

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