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08-04-2021 04:55 PM
For some reason, after fulling wiping my laptop of all data to clean up space, every time I open a video or put music on, my W and S keys seem to stop the video/audio and continuously pause and unpause said video/audio. Any help would be appreciated ASAP. ❤️ Thank you in advance
08-07-2021 11:29 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Have you tried any troubleshooting steps?
- Have you tried with different apps or media players?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
Keep me posted for further assistance.
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