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rodo14
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Left Speaker Popping on HP Envy 34-a051a Signature Edition

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Ok so i have bene having issues withg speaker popping for over 2 years and now i am fed up . I have a hP 34 curved unit , i rest to factory , i did all updates , i tried it all and still continues to pop . I paid over 2400 for this computer and HP is not helping out or providing solutions ecpet to be polite and update  post with gentel repsonses . computer that is less then 3 years old should not be doign this , dell/apple have no issues Hp what are you goignt to do ???

 

2 REPLIES 2
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 3
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@rodo14

 

Welcome to HP Community

 

I understand your concerns and frustration

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you

KrazyToad
I Am An HP Employee

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fergzzq
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Message 3 of 3
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Hey Rodo,

 

This is a hardware issue. I had the same problem and the only way to fix it is to send it in. My computer was out of warranty when i did, so had to pay out of pocket, but it wasn't unreasonable. reach out to hp customer support and theyll give you a quote.

 

Best,

Fernando

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