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HP Recommended
HP ENVY Curved All-in-One - 34
Microsoft Windows 10 (64-bit)

The factory settings for the bang&olufsen speakers don't sound good at all.....wondering if anyone has any suggested settings for lower volume modes.  Expected bose like quality and none of them are good at all.

2 REPLIES 2
HP Recommended

Hi @nrowesn2,

 

Thanks for reaching out!  A very good day to you. 🙂 This is a great location to get resolutions and interact with experts from the community. I understand that the there are issues with the Bang & Olufsen sound settings. It will be a delight to assist you. 🙂

 

A commendable job was done by attempting it before posting your question in the HP forums. It is always a great pleasure to work with technically competent customers like you. Kudos to you for that. 🙂

 

We definitely value your relationship with HP tremendously. We appreciate you greatly for doing business with HP and I take it as a privilege to share this platform with you. 🙂

 

For better clarity and to assist you better I would require more information regarding this.

How does it sound with external speakers?

Have you checked with a headset?

 

This is done to isolate the issue. If external speakers or a headset works fine, then the internal speakers may have an issue and may require a replacement.

 

Please try these steps out:

 

Solution 1:

  • Right-click the speaker icon in the Taskbar and select 'Playback Devices'.
  • Left click the default device once to highlight it ( it's usually 'speakers & headphones' ) then click the Properties button.
  • Click the Enhancements tab and put a tick in the box next to 'Loudness Equalization'.
  • Click Apply to save the change and then click OK in all remaining windows and see if this has helped at all.

 

Solution 2:

  • Right-click the speaker icon in the Taskbar and select 'Playback Devices'.
  • Select the Communications tab up the top.
  • By default ‘when windows detects communications activity’ is set to ‘Reduce the volume of other sounds by 80%’.
  • Change this to ‘Do nothing’.
  • Press OK.

 

Then restart the computer and check again. If this does not do the trick for you,

 

Please uninstall the audio drivers from device manager.

Then update the bios, chipset and audio drivers from this link: http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-34-All-in-One-Desktop-PC-series/8499667/mode...

 

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you. 🙂

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.:)

 

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

 

Take care now and have a splendid week ahead. 🙂

 

DavidSMP
I am an HP Employee

HP Recommended

You should Try Fn + B Key Combination. It Should increase the Volume and The Loudness of the Speaker.

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