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HP Recommended
HP TouchSmart 610
Microsoft Windows 10 (64-bit)

Ran a Windows 10 refresh.   Since then no sound hardware can be detected.   Ran Device Manager and HP diagnostics.   Drivers would not load.  Said HP has no driver for this OS.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

tried the link

got this msg

the software detected is not supported by this IDT software package.

View solution in original post

5 REPLIES 5
HP Recommended

@namaste722

 

What is your 610 ? Must be 610-something. Please try the following audio software:

 

     http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

its a -1030f

HP Recommended

tried the link

got this msg

the software detected is not supported by this IDT software package.

HP Recommended

although is seemed like the link bombed out when wife got on computer she noticed the redx was gone from speaker icon and now sound works 

 

Thanks!!!!!!!!!!!!!!!!

HP Recommended

I have the RED X on my speaker

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