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‎01-09-2023 05:46 PM - last edited on ‎01-10-2023 10:39 AM by HP Administrator

HP Recommended

OMEN Blast headset,  Serial Number [Personal Information Removed],
My microphone doesn't work properly, its volume is low, people can't hear me right. I tried updating and reinstalling the driver, Microsoft troubleshooting and checked microphone's level to be at 100%. I installed OMEN app, OMEN Gaming hub and there the mic's level is about 5-10 %.
Thank you!

Category:
1 REPLY 1

‎01-17-2023 03:02 AM - edited ‎01-17-2023 03:03 AM

HP Recommended

Hi @RamonaBazaru,


Welcome to HP Support Community. 
 

I see that you are facing issues with your Omen Blast headset wherein the microphone volume is low.

 

As you have tried most of the steps, this could be a hardware issue with the unit and may need repair. 

 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

Rainbow23 - HP Support.
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