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ewindels
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Microphone only partially registergin

HP Recommended
Pavilion HPE h9
Microsoft Windows 7 (64-bit)

I've been through the help menus and tried all the steps and solutions. No matter which type of headphones I plug in, the computer doesn't hear my voice. It does register sound if I tap the earpieces on my desk or otherwise activate the earphones. Only my voice doesn't register. Which is odd, because I'm pretty loud.

 

Don't know what else to attempt.

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Dvortex
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Hello, @ewindels - Hope you are well 🙂

 

Thanks for reaching out to HP Support Forums! I would be glad to be of your assistance!

 

I understand that you are unable to use the microphone on your HP Pavilion PC. Let's try the steps mentioned below to fix this issue (You can ignore the steps you already tried):

 

1. Run Audio Troubleshooter:

  - Launch Troubleshooting by typing and clicking “Troubleshooting” in   

     Windows search.

  - Click on "Playing Audio".

  - Follow the on-screen instructions.

 

2. Check if the microphone isn't disabled:

  - Right click on the Volume Icon on the taskbar, select "Recording Devices".

  - Click on "Show disconnected devices", and "Show disabled devices".

  - Select on Microphone, click on "Properties". If it is disabled, enable it.

  - Once enabled, set Microphone as default audio input device.

 

3. Check if the microphone isn't muted:

  - Right-Click on the Volume icon on the taskbar, select "Volume Mixer".

  - On the Microphone slider, slide it up to 100%.

 

4. Boost sensitivity of Microphone:

  - Right-Click on the Volume icon on the taskbar, select "Recording".

  - Double click on Microphone.

  - Open the Levels Tab, move the Microphone boost slider up to check audio.

 

5. Disable enhancements:

  - Right Click on the Volume icon on the taskbar, select "Recording“, Double

     click on Microphone.

  - Open the Enhancements / Effects Tab.

  - Check "Disable All Sound / System Effects“. Click Apply, OK, test the Microphone again.

 

6. Change format of the Microphone:

  - Right click on the Volume Icon on the taskbar, select "Recording Devices".

  - Double click on Microphone.

  - Go to the Advanced Tab, choose any of the 16-bit options on the list.

 

That should do the trick. Let me know!

Good luck 🙂


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DVortex
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ewindels
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Dvortex:

 

1: Tried this. The computer says "Audio Device isn't set as default" and isn't able to solve the issue.

 

2. I do not get eiher of the "Show" options

 

3. All volumes are at 100%.

 

4. I do not get a microphone icon. (Yes, the headset is plugged in.)

 

5. "Open the Enhancements / Effects Tab": there is no such tab on my system.

 

I haven't checked the rest of your suggestions, as there seems to be significant disparity between them and what my system actually offers.

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ewindels
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Hi all,

 

I still haven't found a solution to this, despite the last series of posts. Does anyone have any other suggestions?

 

Thanks.

 

Ed

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