09-05-2019 02:20 AM
Right side of earphone is not giving any voice only blur sound is coming. While the left side is working properly. What should I do to correct my sound on right side of earphone? I tried it inn other earphone but the result is same means the fault is in laptop. What should I do to correct this thing
09-05-2019 09:25 PM - edited 09-05-2019 09:31 PM
Welcome to the forum.
I am not a HP employee.
I would think the PC audio out port has problems if you tried two different earphones with the same results.
I would guess the integrated Laptop speakers work okay, is this correct? Same problem with integrated speakers means you should first reinstall audio software or update audio software. Continued problems with audio after doing software remediation means you have an integrated audio chipset problem. The motherboard (MB) may have to be replaced.
Have you tried adjusting the earphone connection to the audio port by moving the connector around when plugged into the audio port? I once had a finicky Desktop PC front audio port. Would not get stereo unless I played with the headphone connection when it was plugged into front audio.
This audio port is part of the motherboard (MB). The MB may have to be replaced if the audio port is faulty.