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Locked

‎01-12-2021 05:51 PM

HP Recommended
Product: Pavilion 590-p0xxx
Operating System: Microsoft Windows 10 (64-bit)

Control Panel Sound Item shows audio "unplugged". Delete drivers and reinstall does not work. Sound is available through rear and front headphone jacks. 

2 REPLIES 2

‎01-13-2021 02:05 PM

HP Recommended

@Coover1 

 

Please try

 

   (a) Right click speaker icon,

   (b) Select Open Sound settings,

   (c) Select HDMI sound from Choose sound output device,

   (d) Click Ok/Apply to get out

 

Regards.

BH
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‎01-14-2021 11:01 AM

HP Recommended

I've done that, but the HDMI Rectangle is greyed out, has the "unpluged" message, and no amount of clicking will open it., 

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