cancel
ddifonzo001 Student
Student
1 0 0 0
Message 1 of 2
489
Flag Post
HP Recommended

No Audio Output device installed

15-ay041 touch
Microsoft Windows 10 (64-bit)

Hi Everyone. I am at a total loss as to what is going on with my computer. I am getting no sound what so ever. My computer randomly restarted last night and now I have no audio. I am getting an error  " No Audio Output device installed". I have ran the diagnotic tool and get the error that Realtek has a driver issue. I have tried uninstalling and reinstalling but nothing works. I keep getting a code 10 from Realtek. Does anyone have any advice? 

1 REPLY 1
Grad Student Grad Student
Grad Student
212 212 15 38
Message 2 of 2
279
Flag Post
HP Recommended

No Audio Output device installed

Hello ddifonzo001,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

Download and install the audio drivers using below links:

 

Software and Driver Downloads

 

Find and fix problems with devices and hardware

 

Find and fix problems playing sounds

Let us know how it goes!

*Although I am an HP employee, I am speaking for myself and not for HP.
*Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
* Click on "Purple Thumbs up" button to the left side of my post to say thanks!

Regards
Ahmed
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation