Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

No Audio Output device is installed

HP Recommended
HP ENVY All-in-One
Microsoft Windows 10 (64-bit)

I am currently getting this message displayed when I hover over the sound Icon in the bottom left hand corner of the screen.


When I select It tries to detect the problem but returns that it couldn't identify any problems. 

If I run an audio diagnostics it's advising no speaker or microphone found and hardware problem detected.


Can I anyone help me to restore the sound back on my desktop please? 

Level 7
1,432 1,383 39 123
Message 2 of 2
Flag Post
HP Recommended

no exact model told  just AIO ENVY


did this PC come with w10:?

or was it upgraded?

in any case go to then to drivers page for  your unstated PC exact.

if wise tell your service tag answers, and now it puts you on MATCHING driver, IF supported for W10.

and get the W10 -64bit driver for sound.

and install it.


NO warranty answers by me.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation