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Locked

‎05-30-2018 04:21 PM

HP Recommended
Product: Pavilion 500-023w
Operating System: Microsoft Windows 10 (64-bit)

Another windows upgrade and issues with the IDT High Definition CODEC pop up again. But this time what worked before does not work now. Reinstalled SP71569 without any change - still no driver installed. Windows Driver Update reports a hardware problem causing it not to install the identified driver.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-30-2018 05:23 PM

HP Recommended

Hi:

 

See if installing this W10 IDT audio driver and restarting the PC, gets the sound to work again...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

View solution in original post

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3 REPLIES 3

‎05-30-2018 05:23 PM

HP Recommended

Hi:

 

See if installing this W10 IDT audio driver and restarting the PC, gets the sound to work again...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

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‎05-31-2018 05:35 AM

HP Recommended

Kudos aren't enough., but a kiss would be inappropriate.

 

A big thank you will have to do.

 

Don

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‎05-31-2018 06:54 AM

HP Recommended

You're very welcome, Don.

 

Glad to have been of assistance.

 

Paul

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