No Bang & Olufsen audio device active

[geptom]

On my HP ENVY All-in-One - 27-b200nf, I no longer have access to my Bang & Olufsen audio device. Apparently, it seems to be deactivated while the sound is active in the HP utility launched at PC boot time. On the other hand under Windows 10, it is impossible to access it.

Regards 

Geptom

[banhien]

@geptom 

Probably Windows 10 buries it under HP Audio Switch. Please try it from

        

Regards.

[geptom]

Good morning, sir,

Thank you for these items. I did try this but when I click on "Bang & Olufsen Audio Control" nothing happens.

To complete my post, I have reinitialized my PC and I no longer have any audio devices detected:

while it works (sound and microphone) with the HP utility launched at BOOT time 😞

thanks for your help