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‎03-09-2019 02:57 AM - last edited on ‎03-19-2019 10:38 PM by Retired

HP Recommended
Product: Hp Envy Phoenix h9 1345 eg PC GR
Operating System: Microsoft Windows 10 (64-bit)

Hi Guys, 

 

i have the same problem like every 3 mounts that i loose my Bass on my Desktop PC. Im using Beats Audio and i plugged in a 5.1 Surround System. My Orginal System was Windows 8 and i updated it to Windows 10. I still have the Beats Audio Control Panel but it doesnt react to any changes and i have no Bass at all.

I Installed many other IDT High Definition Audio Drivers, deleted it, reinstalled the base one and more but nothing helped.

Pls help me.

 

Serial number: [edit]
Product number:C6W24EA
2 REPLIES 2

‎03-09-2019 07:19 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if installing this W10 IDT audio driver and restarting the PC gets the sound to work correctly again.

 

TITLE: Tempo High Definition Audio Driver (Original IDT)

 

VERSION: 6.10.6504.0 

This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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‎03-09-2019 07:31 AM

HP Recommended

Sadly its still the same issue. I still dont have any Bass.

Was this reply helpful? Yes No
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