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- HP Community
- Desktops
- Desktop Audio
- Re: No Sound from Speakers or Wired Headphones
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10-24-2022 01:43 PM
Oh no, I've got a sound problem. I hate those. This is in Windows 10 on an Envy 700-300z.
Suddenly this morning the sound has gone off on my HP USB-powered speakers (model UC-236). No sound either on my Hesh wired headphones. However, I get sound just fine through my Bose bluetooth 700 headphones. What gives? I didn't obviously do any tinkering or tweaking yesterday that might have caused this. I've tried all the usual uninstalling-reinstalling-updating of drivers and such I can think of. The only result was to block sound from the Bose too. I had to roll back to a restore point to get the Bose back in action. So I'm right back where I was this morning.
Any ideas?
10-24-2022 02:41 PM
Hi:
See if installing the W10 IDT audio driver and restarting the PC gets the audio to work again.
6.10.6504.0