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‎03-03-2020 01:23 AM

HP Recommended
Product: Envy All-in-one 27-b255qd
Operating System: Microsoft Windows 10 (64-bit)

After the last Bios update, it uninstalled my Audio Output Device and I have no sound. I have tried all trouble shooting suggested through online support.  I have run the updates and downloaded current drivers, but the computer does not recognize any output device at all.  How do i get the sound back?

2 people had the same question
1 REPLY 1

‎03-05-2020 04:36 PM

HP Recommended

@DMMay689

 

Welcome to HP support community.

 

Perform a BIOS recovery

Here are the steps:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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