No Speakers Or Headphones Are Plugged In

[Pranav_Bairagi]

Hello alI,

I cant able to fix my  audio problem it shows (red x on speaker) mark on taskbar and the message appears as "no speakers or headphones are plugged in" 

i tried every thing from updating drivers to reinstalling new drivers, as well as enabling windows audio services.

i also tried HP's software and drivers services but it shows "We were unable to find drivers for your product" 

Please help me out with this

i have desktop named as

Compaq Presario SG3430Il Desktop PC

its a dual core pc with windows 10 32 bit OS

[praveen196]

@Pranav_Bairagi Welcome to HP Community!

I understand that you are not getting sound from the speakers or headphones.

For advanced support, follow the below steps: 

Step 1: Restart the computer  

Step 2: Use the troubleshooting tool in Windows 

Step 3: Test external speakers or headphones 

Step 4: Set the default audio device 

Step 5: Restoring or updating the audio driver 

Step 6: Perform a hard reset 

The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!