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‎10-22-2016 06:24 AM

HP Recommended
Product: Pavilion 500-339
Operating System: Microsoft Windows 10 (64-bit)

I had to do a recovery on my puter. It was the recovery where I didn't lose my files. For some reason my soundcard got lost in the process. I have a red X by the speaker on the bottom right of my screen. I tried to fix it using the process when prompted but to no avail. Any help would be great. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-22-2016 07:19 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to reinstall the W10 audio driver from your PC's support page and see if that resolves the problem.  Install and restart the PC.

 

This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

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3 REPLIES 3

‎10-22-2016 07:19 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to reinstall the W10 audio driver from your PC's support page and see if that resolves the problem.  Install and restart the PC.

 

This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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‎10-24-2016 04:03 PM

HP Recommended

Great!! Got it thanks ever so much. 🙂

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‎10-24-2016 06:18 PM

HP Recommended

You're very welcome.

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