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‎06-27-2017 04:28 PM

HP Recommended
Product: All-In-One PC
Operating System: Microsoft Windows 10 (64-bit)

I have connected my new HP All-In-One PC with a second HP monitor via a HDML cable and lost my audio.  Audio works when monitor is disconnected.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-29-2017 09:46 AM

HP Recommended

Hello, @Steve1054 – Hope you are well 🙂

 

Thanks for your continued participation with the HP Support Forums! I would glad to be of your assistance 🙂

 

Going through your post, I understand that you are facing issues with the audio while using the HDMI to connect to your external display.

 

I found a wonderful document to help you fix this issue. Please follow the steps listed here: http://hp.care/2t51UU2 

Start with the steps listed under "Select HDMI sound output as the default audio device".

 

Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-29-2017 09:46 AM

HP Recommended

Hello, @Steve1054 – Hope you are well 🙂

 

Thanks for your continued participation with the HP Support Forums! I would glad to be of your assistance 🙂

 

Going through your post, I understand that you are facing issues with the audio while using the HDMI to connect to your external display.

 

I found a wonderful document to help you fix this issue. Please follow the steps listed here: http://hp.care/2t51UU2 

Start with the steps listed under "Select HDMI sound output as the default audio device".

 

Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No
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