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hp tounchsmart 320 pc

i looked in device manger alot to locate audio to update driver but its missing and yes i updated to windows 10 it has beats audio but nothing coming out is also says no audio output device is installed. Please help i need to her my professors  

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer, would be to try the W10 IDT audio driver from a newer model desktop PC and see if it works on yours.   Restart the PC after installing the driver.

 

VERSION: 6.10.6504.0    July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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