-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Audio
- No sound after Windows 8.1 reinstallation

Create an account on the HP Community to personalize your profile and ask a question
02-13-2018 02:05 PM
After reinstalling Windows 8.1 I have no sound from my speakers.
I have tested the speakers with another device - they work.
I have seen that there is an issue with my IDT High Definition Audio CODEC
When I attempt to reinstall the driver it downloads but then fails to install with this message:
Please can anybody suggest what I need to do?
Thanks.
Solved! Go to Solution.
Accepted Solutions
02-13-2018 02:13 PM
Hi:
See if this W8.1 IDT audio driver works for you...Install and restart the PC...
6.10.6491.0 Rev. H Windows 8.1 (64-bit) Jun 24, 2014
http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67043.exe
02-13-2018 02:13 PM
Hi:
See if this W8.1 IDT audio driver works for you...Install and restart the PC...
6.10.6491.0 Rev. H Windows 8.1 (64-bit) Jun 24, 2014
http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67043.exe