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Doombolt
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Solved!

No sound after installing Windows 10

HP Recommended
HP Pavilion p6740nl (LF983EA)
Microsoft Windows 10 (64-bit)

Greetings,

 

I have had a running Windows 10 on my HP before an unfortunate HDD failure.

 

After this I have made a clean install even with the back-upped drivers of the working setup before the crash.

Whatever I try to do however, I have no sound at all.

 

There is no sound from speakers, system sounds or headsets.

The speakers work fine on another PC so do the headsets.

Even system sounds do not respond at all.

 

The troubleshooting of Windows 10 attempts to reinstall the driver and a default one, you can shortly hear a sound in the headset when the drivers are implemented, however directly after that all sound is gone again.

 

Changing settings in IDT high definition audio codec had no results.

 

There are no error reports given either.

Starting up the services of audio that I could find had no results either.

 

Has anyone had any issues like this before?

 

2 REPLIES 2
banhien
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@Doombolt

 

Welcome to HP Support Forum. No drivers for Wingdows 10 from its support page

 

   https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p6700-desktop-pc-series/5035348/model/5...

 

Using Google, you can see thousands of people getting IDT high definition audio problem when upgrading to Windows 10. Please try

 

     http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

or try Windows 8 driver

 

    http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70787.exe

 

Regards.

BH
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Doombolt
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Thanks a lot.

The first link only listed up to Windows 8 so that had no sollutions.

I was given several links in google search for drivers which all failed.

 

The issue now however has been solved :).

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