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fabian2006
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No sound from microphone in windows 10

HP Recommended
OMEN by HP Desktop PC - 880-022no
Microsoft Windows 10 (64-bit)

Hello. I have problem with no sound from mic in windows 10.

Maybe you can solve my problem.

So far I have tried...

 

Diffrent headsets with 3.5 connectors.

Verified microphone connected to correct default device in audio settings.

No errors in device manager.

Updated latest realtek driver.

Allowed mic to use apps in privacy settings.

Mic detected in Hp audio switch software.

windows troubleshooting found no problem.

 

Sorry for my english. Hope you can help. Thanks

 

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@fabian2006

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.
 

I have gone through your Post and I would like to help

 

I appreciate all your efforts and expertise in troubleshooting this issue

 

May I know since when are you facing this issue?

 

I suggest you run a Diagnostic to confirm the Hardware functionality

 

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Audio/Microphone
 

If all the test passed, please follow all the troubleshooting steps in this Link: https://support.hp.com/us-en/product/omen-by-hp-880-000-desktop-pc-series/15776604/model/17846213/do...

 

If the issue started recently you can also perform a System Restore to an earlier time before the issue started

 

- Select the Start button, type control panel and then choose it from the list of results.
- Search Control Panel for Recovery.
- Select Recovery > Open System Restore > Next.
- Choose the restore point prior to the issue and then select Next > Finish.
 

Keep me posted how it goes

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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