No sound from .mov files on new PC

[tminn106]

I recently purchased an HP Envy Phoenix 860-180st. When I play older .mov files that I have, I hear no audio. I have tried multiple players on the PC and I get the same result from each. I only have the issue with .mov files and no other audio or video files. Does anyone have any idea how to reslove this?

[Dragon-Fur · Accepted solution]

@tminn106

• Create a Restore Point
• Make copies of your .mov files and store them somewhere out of the way for safe keeping
• Convert the .mov file to .avi or perhaps .wmv

Use your favorite search engine and look for "convert .mov to .wmv"

Added Reference:

How do I convert .mov video to .wmv video?

WinX Free MOV to WMV Converter

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[tminn106]

Thanks for the quick response and the suggestion Dragon-Fur! I downloaded a top CNET recommended converter... Worked like a charm!

[Dragon-Fur]

@tminn106

You are most welcome!

Happy screening!

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