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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-05-2017 01:10 PM

HP Recommended
Product: HP Pavilion p6180t CTO Desktop
Operating System: Microsoft Windows 10 (64-bit)

I upgraded to Windows 10 with no problem except that I no longer have any audio at all.  I do not have external speakers and have always relied on the built in speakers in the computer which used to work.  The folks who did the upgrade have no clue although I have heard this can be a problem with Windows 10 and older computers.  Otherwise it works fine but I'd love to have my sound back.

3 REPLIES 3

‎02-05-2017 01:18 PM

HP Recommended

Hi,

 

There are MANY problems with this driver for Windows 10. Please try:

 

    http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&Down...

 

or

 

    http://support.hp.com/us-en/document/bph07165

 

Regards.

BH
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‎02-05-2017 01:33 PM

HP Recommended

Neither was helpful, I'm not smart enough to figure it out.

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‎02-12-2017 04:23 PM

HP Recommended

@jilleshenbaugh

 

Here's an interactive diagnostic routine from HP that might help:  http://hp.dezide.com/ts/start.jsp?guide=soundweb.net&section=ccweb&sfs=tdoc

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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